Staff Guide

This guide is intended for all Prismplex staff members, providing information on permissions, various communication methods, and a general overview of serving as staff on Prismplex.

Selection of Staff

Staff members can be selected through two methods. The first involves Owners choosing new staff based on individuals deemed valuable to the staff team. Typically, these individuals are active, friendly, and possess specific talents such as proficiency in redstone, building, or community engagement. Current staff members can suggest potential candidates in mod-chat if there is a need for additional help.

The second method involves the opening of Helper applications. Occasionally when there is a need for new Helpers, an announcement will be made on the Discord, and players can apply to become a helper by filling out a form, stating why they would like to be staff, if they have any experience in similar roles, and if they have any ideas for the server. After this, applications are reviewed and new staff members are selected.

Newcomers to the staff team usually start as Helpers, serving as junior members with specific permissions for community moderation and event organization. The table below outlines desired traits and traits not favored in potential new staff members:

Staff Expectations

Staff members are expected to follow the server rules themselves and aim to not cause drama within the staff team or server. This includes following server rules, “common sense,” and avoid abusing permissions such as creative mode, /give, /god etc.

Personal disputes between staff members should be sorted out in private chats and if directly relevant have an admin supervise, repeat arguments between staff may result in demotion or removal.

Staff members are expected to engage the server by serving as a role model for players. Other expectations on staff are basic activity and informing higher ups of possible issues or barriers to them being able to staff such as decreasing activity.

We also understand the diverse community and staff team we hold, if staff would like to go on break, step down or have any changes to their role to accommodate for issues they are encouraged to contact an admin.

Staff members are encouraged to organize community events and employ various methods to engage players. This may involve Discord voice chat activities, such as group movie or Discord game. More commonly, staff can host events on the Minecraft server. Further details on these activities are provided in the events section.

Inactive/Retired Staff

Staff members may become inactive due to a loss of interest in the game or being occupied with school or work commitments. Recognizing that these individuals may be unable to dedicate time to the server, if a staff member exhibits a lack of activity and engagement, we reserve the right to remove their staff role.

In such cases, the "Retired Staff" role may be assigned. Retired staff members have the option to return if they wish, and they will regain staff status if they express interest and demonstrate the ability to be active once again. The specifics regarding inactive staff and the application of this policy will be determined by the server management team, with generally more leniency extended to higher roles.

Staff Roles & Promotions

Most staff start as a Helper. Helpers can earn a higher rank doing things such as being a responsible and active staff member, frequently helping players, and hosting events. The following list explains each role on the Prismplex staff team:

Helper

Helpers are the junior staff members of the Prismplex. They have additional permissions and responsibilities and are able to help facilitate and assist with community related matters. Helpers generally help resolve minor disputes between players on the server and in the Discord, answer questions that newer players might have, and host community events on the server, both in Minecraft and the Discord.

Helpers are advised to document all instances of moderation actions taken against players in the mod chat. Additionally, they are encouraged to capture screenshots and gather evidence of any offenses.

The requirements for Helpers are:

- Be an active member of the community in good standing
- Help resolve player disputes in a calm and unbias manner
- Host at least 2 community events every month

Helpers get access to certain commands to help in their responsibilities, and these commands are never to be abused or used in a way so that Helpers give themselves unfair advantages or make things unfair for other players.

Helper in-game permissions:

- /tp
- /vanish
- /invsee
- /god
- Create and remove warps
- Bypass certain land restrictions

Helper Discord permissions:

- Timeout
- Create threads
- Mention @everyone and @here (only to be used for announcements)
- Mute/deafen/move members
- Add custom emojis, stickers, and sounds

In addition to these permissions, Helpers also get access to all the perks that Elite players have!

Moderator

Moderators are the senior staff of the Prismplex. They generally have more experience than Helpers and are trusted with higher permissions and responsibilities.

Moderator in-game permissions:

- All Helper commands
- /ban
- Advanced /lands permissions
- Advanced /invsee permissions (add/remove items)

Moderator Discord permissions:

- All Helper permissions
- Delete messages
- Manage roles
- Access to archived channels
- Access to audit log

Moderators also get access to all the perks that Legend players have!

Owner

While Lentex is the primary Owner of the Prismplex, there are co-owners on the server that also have the Owner title. Somebody is made an owner if they are a trusted and knowledgeable member of the staff team, and have a large amount of discretion to work on the server or make improvements that they think would be beneficial, as well as to moderate the server and issue punishments for players that break the rules.